eGroup Communications' client list includes hotels, resorts, airlines, car rental companies, cruise lines, tour operators and tourist boards located throughout the world. 

Client Testimonials

Sandals Resorts "When targeting incentive buyers in a specific area, eGroup was instrumental in bringing these key decision makers to our events."  --John D. Lynch, Executive Vice President of Sales & Marketing Worldwide   Virgin Vacations "eGroup rides the cutting edge of technology - with their customizable flyers, we were able to personalize our message." --Mia Martin, Vice President of Sales           ClubMed "eGroup provides an easy turn-key solution from creative concept to product delivery." --Kurt Homfelt, Director Sales   SeaDream Yacht Club "We switched to eGroup primarily because of their comprehensive databases and cost effective distribution." --Bob Lepisto, Vice President, Sales & Marketing           Dooley Ireland Vacations "With our new product launch, eGroup facilitated an immediate turn-around." --Patrick Dooley, CEO   Sol Melia "We pulled in $500,000 in bookings within weeks as a result of eGroup's targeted fax and email broadcasts." --Ron Roy, Vice President Business Travel & Distribution

Bombings Could Have Deep Impact on Airline Industry
New York Times/International
By CHRISTOPHER ELLIOTT - Published: July 8, 2005

After Jayne Levinson, a teacher from Marlboro, N.J., heard about the London bombings yesterday, she said she was "very scared." Despite pleas from her daughter, Elissa, 14, to cancel their British Airways flight to London from Newark, she decided to go.

"I feel that it's safer now than before," Ms. Levinson, 42, said while awaiting the flight at Newark Liberty International Airport. "It's not our time to go, and God is on our side. And we have to think positive." The airline industry is trying to think positive, too. But yesterday, that did not seem easy.

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Hotels Get Pushy About Their Loyalty Programs
New York Times/Business Travel
By CHRISTOPHER ELLIOTT - Published: June 1, 2004

"Hotels are turning aggressive in recruiting business travelers to their loyalty programs.

In the past, properties pretty much limited their sales pitch to pamphlets at the check-in counter, and tended to emphasize the perks of membership, like upgrades and gift baskets. But in recent months, travelers say, they have become more vocal about the benefits of joining -- and have begun punishing guests who refuse by putting them in less desirable rooms or saddling them with surcharges."

"[H]otel representatives say they use the data to better serve guests. But they also use it to serve themselves, specifically to hone sales and advertising efforts to capture more market share, according to experts.

Until now, they have done a feeble job of tracking their guests' habits and tastes, said Robert Burke, whose company, eGroup Communications of Miami, manages e-mail databases for the lodging industry. He calculates that the American hotel industry has collected reliable data from no more than 10 percent of its business travelers.

''Hotels see the data as a key to their growth,'' he said. ''But if you take a look at these databases, you see that they're incomplete or disorganized. A lot of the databases are just in shambles, and you really begin to understand that hotels know next to nothing about their guests. That's why they're getting so aggressive.''

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